Shipping Policy

Thank you for shopping with Coutureia. We are dedicated to ensuring a smooth and reliable delivery experience for all our customers across the United Kingdom and Europe.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday), excluding holidays.
Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Destinations

We currently ship to the following regions:

European Union member countries

Shipping Rates & Delivery Estimates

Shipping fees are calculated at checkout based on your location and selected shipping method.

Region	Standard Shipping	Express Shipping

European Union	2–6 business days	2–4 business days

Please note: Delivery times are estimated and may vary due to customs delays, local courier services, or peak periods.

Tracking Your Order

Once your parcel has been dispatched, you will receive an email with tracking information so you can follow your delivery in real time.

Shipping Address Accuracy

Please double-check your shipping address before placing your order. We cannot be held responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Delayed Shipments

If your parcel is delayed, please check the tracking link provided. For lost packages, please contact us at support@coutureia.com, and we will assist you in filing a claim with the courier.